FAQs
Answers to the most common questions about purchases, accounts, and playing OV Bot. Still stuck? Ask in our Discord server.
Donation Related Questions
How can I claim my items after a purchase?
Run the /claim command in OV Bot and your items will be added to your account.
Does the duration of Royal or Royal+ status stack?
Yes. If you buy another Royal pack while your Royal status is still active, it adds 30 more days on top. Royal+ works the same way.
Can I purchase a Royal Pack if I already have a Royal+ status?
If you buy a Royal Pack while Royal+ is still active, your status drops to Royal and the timer resets. Buying a Royal+ Pack while you have Royal does the opposite and upgrades you to Royal+ right away.
Account Related Questions
Can I file a ban appeal?
Yes, anyone can appeal. Open a ticket in our Discord server to file one. You only get a single appeal per ban, so read the rules carefully first.
How can I obtain a user's Discord ID?
There are two ways to get a user's Discord ID:
• Click the user's profile picture > Click more (three dots) > Copy user ID
• Use the '/id' command through OV Bot